Delivery & Returns
Last updated: 17 September 2026
Orders
This website does not take payment. When you send a request, we contact you to confirm the details, the price and the delivery time before anything is prepared or dispatched.
Delivery
We offer next-day delivery across the United Arab Emirates by courier. The minimum order is 5 boxes (the All 5 collections set counts as 5 boxes), and delivery is free on every order. We confirm the delivery time window with you on WhatsApp before dispatch.
Cancellation
You can cancel a request at any time before we confirm it, at no cost. Just reply to us at markerte85@gmail.com.
Returns
Food products are made to order and cannot be returned once dispatched, in line with food safety rules. If something arrives damaged or is not what you confirmed, contact us at markerte85@gmail.com within 24 hours of delivery and we will replace it or refund it.
Non-food products may be returned unopened within 7 days of delivery.